The Office of Professional Standards consists of  a Captain  and a Sergeant. Their function is to investigate certain complaints against employees of the Ocala Police Department, perform various audits within the Department, and to ensure the Department achieves and then maintains accreditation with the Commission for Law Enforcement Accreditation. 

Some complaints that are received within the Department are assigned to the Professional Standards Office for investigation. At the conclusion of the investigation a report is prepared and delivered to a Disposition Panel who then makes a determination of guilt.

Audits are done on a regular basis to ensure that all finances are in order. Staff inspections are also done to determine if processes that are in place are the most effective to achieve the desired goal.

The Commission for Law Enforcement Accreditation provides standards for Police Departments and Sheriff's Offices to operate under to provide consistency and professionalism for their agencies. The Accreditation Manager for the Ocala Police Department also serves as the Captain of the Office of Professional Standards. The Accreditation Manager guides the Department through the accreditation process and ensures re-accreditation by properly maintaining records and staff inspections.

Department Directive 8.01 Concerning Police - Citizen Contacts